USInternetSales.com - ESS L.L.C. Internet Privacy Policy

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USInternetSales.com – ESS L.L.C. Customer Internet Privacy Statement

The following policy applies to all information that is transacted to us for the specific use of fulfilling an order or quote request.  This policy also applies to all ‘non-personal’ information that is collected by us during your visit to our site.

Protecting your privacy is very important to us. We hope the following statement will help you understand how USInternetSales.com – ESS L.L.C. collects, uses and safeguards the personal and non-personal information captured during your visit to our site.

I.  What information is being collected online?

When customers browse through our Store:

            When you browse through our store our servers automatically collect some ‘non-personal’ information.  This includes some generic data such as the time and date each visitor arrives, how long they stay and when they exit.  It also includes data on where visitors navigate within our site, what pages they visit most often and which page they exited the site from.  We use this information to better understand our customer’s interests and habits and whether or not some of the information we post, such as this privacy statement, are actually being read.  This in turn helps us to modify our site to make it more efficient and enjoyable for our customers.  We also capture the browser and browser version being used by each visitor.  This helps us to develop web pages that will work properly in the browsers most often used by our customers.  We capture the ‘referrer’ or search engine, if any, each visitor used to find our site.  Knowing the search engine used to find us helps us to place advertising on search engines that will give us the highest return on our advertising dollars.

When consumers request a quote:

            When you request a quote from us we capture only the data that you provide in the quote request form (and the non-personal data captured when you entered the site).  Typically this is Company and Shipping information and whatever product you are requesting the quote on.  This information is used to prepare the quote and return our offer to you.  Your quote request is then filed for use as a reference later should you decide to come back and place an order based on the information in the quote.

When consumers place an order:

            When an order is placed with USInternetSales.com – ESS L.L.C. the information you provide at checkout is used to fulfill your order.  Your billing address is used to perform security checks against the billing address your card issuer has on record for you.  This helps to ensure that you are the owner of the credit card being used for the purchase, reducing the risk of fraud. Your shipping address is used to ensure that the product you purchase gets to your door.  Your e-mail address is captured and used to send a confirmation when your order is fulfilled or to contact you in case further information is needed. We also use the information provided with your order to notify you of future sales and products that we feel you may be interested in.

II. Do we share the information we collect ?

Very simply, no.  The information that we collect is used only to fulfill the specific request you have of us or to help us to improve the experience our customers have while shopping here.  We do not, at any time, sell, rent or give away customer information for any other purpose.  We will at times distribute product advertisements and sale advertisements to the customer e-mail addresses we have in our customer database. 

III. Describe the choices available to consumers regarding the marketing uses of the collected information.

Customers may request not to receive any further advertising e-mail from us by clicking on the ‘un-subscribe’ link at the bottom of all our e-mail advertisements.  This will automatically and immediately add their e-mail address to a filter which will prevent our system from further distributing advertisements to their e-mail address.

IV. Describe how you handle consumer inquiries about their information or your privacy policy.

If you have questions about our privacy policy and what it means or if you need to contact us about your personal information: 

Service@ESS-NJ.com

V. Describe how you protect the information online.

We use the industry standard Secure Sockets Layer (SSL) protocol to encrypt personal information being transferred over the Internet during transactions.  This helps to ensure the data security and privacy of our customers personal information.  We also own the secure certificate from VeriSign for USInternetSales.com.  We mention this because some sites ‘share’ these certificates or entrust a third party entirely in handling the transaction and your personal information.

VI. Describe how you will make changes to your privacy policy and where consumers should look to see if changes have been made.

If we make changes to our Privacy Policy they will be posted immediately on our web site in this section and the 'last revision' date will be changed to reflect the update.

Last Revision Update Done: 05/12/2005


We hope you enjoy your shopping experience with us. It is our top priority to ensure you receive quality merchandise in the time frames you expect and at a price that is better than our competitors. If you have any suggestions to help us achieve this please feel free to let us know.

Thank you again and enjoy your shopping !

Mark H. Given
President
Emergency Services Supply L.L.C.

 

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